Training and Support Services

MNC believes that training is a vital investment in your organization's future success. Our comprehensive training services are tailored to your organization's unique context and are designed to empower your team with the skills, knowledge, and confidence they need to excel in their roles and drive business results using your GIS and related technology platforms, including GeoAI capabilities.

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Our Training and Support Services Include:

Training Components

Recommendations for Esri self-paced e-learning modules, webinars, and video-based courses, including those focused on GeoAI applications.
Interactive, instructor-led training sessions for groups or individuals covering advanced GIS and GeoAI methodologies.
Hands-on coaching and mentoring to help employees apply new skills, including GeoAI techniques, to your specific land administration scenarios.
Training using your organization’s own data and systems to ensure your team becomes proficient with your unique workflows and integrating GeoAI models.

GIS professionals receiving training and building skills using geospatial software

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Why Training and Support Services?

Equip your team with the expertise, accurate data, efficient workflows, and long-term system success.

Valued Outcomes

Improved Performance: Employees gain essential skills and knowledge to excel and effectively support your organization, including proficiency in GeoAI-driven analysis.

Increased Productivity: Trained employees work more efficiently and make fewer errors, boosting your organization’s effectiveness through GeoAI automation.

Enhanced Collaboration: Improved communication and teamwork lead to stronger internal relationships and better project outcomes, supported by shared GeoAI insights.

Cost Savings: A well-trained team reduces the risk of errors, increases productivity, and supports more informed decision-making, delivering significant cost savings over time through optimized GeoAI workflows.

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National digital parcel fabric map of Barbados supporting land registry modernization

Collaborating with MNC has been an excellent process for us. MNC’s project management and clear communication approach made it easy for us to evaluate options and make informed decisions. They were quick to problem-solve and let us know the options and the impact of each.

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MICHELLE ST. CLAIR, Project Lead, Barbados Lands & Surveys Department

Parcel alignment comparison showing original and corrected cadastral data

MNC’s expertise has resolved complex data alignment issues and prepared us for future parcel mapping challenges. MNC’s tailored solutions and strategic insights have significantly improved our service delivery, ensuring that our Ontario Parcel information remains reliable. Their commitment to excellence resonates well with our goals at Teranet, making this collaboration a key component of our success.

David Hendry, Senior Manager, Ontario Parcel at Teranet

Alberta cadastral fabric map with detailed parcel grid inset for land data management

The efficient and timely compilation and maintenance of our data products is key to ensuring that our stakeholders receive the data they need for critical business decisions. MNC has proven for over twenty-five years that they are able to provide this service through their engagement as a contractor to the ADP-Altalis Joint Venture.

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Erik Holmund, Executive Director at Alberta Data Partnership Ltd.

What types of training does MNC provide?

MNC offers instructor-led group and individual training sessions, hands-on coaching using your organization's own data and real workflows, recommendations for Esri's self-paced e-learning modules and webinars, and mentoring programs to help staff build lasting competency. Training is delivered on-site or remotely and is always designed around your team's needs.

Can MNC train our staff on GeoAI tools and workflows?

MNC's training services include GeoAI-specific instruction covering AI-assisted validation, automated QA/QC tools, and machine learning workflows within the Esri ArcGIS platform. Training is tailored to the tools and workflows your organization has deployed or plans to adopt, so staff build practical, immediately applicable GeoAI competency.

What ongoing support does MNC provide after a project is complete?

MNC offers term-based and continuous support agreements covering technical troubleshooting, regular data health checks, system reconfiguration as your policies evolve, and expert guidance to grow your capabilities over time. Support can be scoped as a monthly hours allotment, an on-call retainer, or a scheduled maintenance program.

How does MNC ensure knowledge transfer so we are not dependent on them long term?

Knowledge transfer is a deliberate design element of every MNC project, not an afterthought. This includes comprehensive documentation of all workflows, systems, and configurations; hands-on training using your real data; and coaching sessions explicitly designed to build internal capability. The measure of success is that your team can operate and maintain the system fully independently after project close.

Can MNC provide ongoing data maintenance if we do not have sufficient internal staff?

MNC offers ongoing data maintenance services where MNC staff handle regular parcel updates, quality checks, and system maintenance on a scheduled or on-demand basis. This is a practical solution for smaller land organizations that need professional-grade data management without the overhead of a full-time in-house GIS team.

How does MNC handle training when staff have very different skill levels?

MNC designs role-based training pathways tailored to the skill levels and day-to-day responsibilities within your team. GIS technicians, data analysts, and management staff have genuinely different learning needs. Using your organization's own real data and scenarios throughout, MNC ensures every participant builds practical competence relevant to their specific role.

→ Discuss training and support options: mncl.ca/contact/

Elevate Your Land Data With Trusted Geomatics Experts

From Parcel Fabric Modernization to seamless data migration,
MNC delivers reliable, on-time, and on budget solutions tailored to your
organization's needs. Let's build smarter systems together.

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